Terms of use

Thank you for using the platform Billys!

These Terms of Use (“Terms”) are a binding agreement for the use of the website/application http://www.billys.gr (jointly the “Platform”) and other services offered by the Company “BILLYS PC.”, recognized as “BILLYS” and TIN 801723712, which has been legally established in accordance with Greek law. When used in these Terms the words “Billys”, “The Company” “We”, “Us”, “Our” refer to either the company BILLYS PC, or the website/application billys.gr , as mentioned above.

1. General Terms

1.1 The Application-Scope

The Company provides a web platform / web tool, which facilitates property managers and residents (owners or tenants) of condominiums (jointly “Users”, individually “User”) to manage issues related to the management of their condominium (the “Service”).

1.2 Definitions
For the purposes of these terms, the following terms have the following meaning:

Service charges (“Charges”): Expenses relating to the common use of the condominium, heating, maintenance, and repair of the building, as well as any other expenses relating to common living. The costs shall be calculated and apportioned as specifically set out in the relevant ‘Table of Allocation of Common Ownership and Common Charges’ or any other relevant document.

Reserve: The amount paid by the tenants of the condominium to the manager in order to meet the common service charges until the payment of the utility bills. The property manager may use the reserve as working capital in the performance of his/her duties. The establishment of a reserve is usually provided for in the statutes of the condominium, otherwise it is decided by the general meeting of residents.

Property Manager (“Manager”): The natural or legal person, who has undertaken the management of the common affairs of the condominium and its representation towards third parties, either by decision of the general meeting of the residents or in any other way as defined by its regulation.

Resident: The natural or legal person, who resides or uses the apartment of the condominium, whether as owner or tenant, and is responsible for the payment of common service charges. For the purposes hereof, a resident is also considered to be a person who does not necessarily participate in the online platform, but continues to pay the charges straight to the Manager. It is recommended that the Manager informs the latter in an appropriate manner of the contents of these Terms of Use.

1.3 Creating an Account
Creating an account is not necessary to simply browse the website. However, in order to fully enjoy the Services we offer, you will need to create a User – Manager or Resident account, depending on your use of the Platform. By creating an account, you have ensured that you understand these Terms, the Privacy Notice and the Cookies Policy of the Application.

By visiting the Platform, you can express your interest and provide us with a full name, a contact phone number and your status as a Manager or Resident and a member of the Billys team will contact you. You may be invited to create an account if the manager of your condominium has already contacted Us. You will need to confirm your address and the accuracy of your details using our process.

In addition to the other required information, you will be asked to create a password. You may also be asked to change your password for security reasons at certain intervals.

You are responsible for maintaining the security and privacy of your login details to the Platform. You are solely responsible for any activity that takes place with such login information. If you believe that someone has improperly gained access to your account, please contact us immediately.

By creating an account on the Platform, you represent that the information you provide to us is true and up to date. In the event of a change in your details, you must contact the Company to inform us of this change.

1.4 Eligibility to participate in the Platform
To be able to use the services provided by the Platform, you must be of legal age with full legal capacity. It is forbidden for any User of the Platform to claim any kind of additional remuneration for services provided through the Platform.

For the purposes of these Terms, the natural persons who log in and create an account on the Platform are presumed to either have a status that allows them to use the Services (indicatively a resident or manager of a condominium, or legally represent the legal entity on whose behalf they declare the data for the creation of the account and manage the condominium or bear the burden of paying the common service charges.

By creating an account and using the Services, you warrant that:

You assume the obligations under these Terms towards the Company,
You are not barred from using the Services under Greek law or any other applicable jurisdiction,
You will comply with these Terms and all applicable national, European and international laws, rules and regulations.
1.5 Your rights under conditions
The Company grants you a personal, worldwide, royalty-free, non-transferable, non-exclusive, revocable license to access and use its Services. This license is granted for the sole purpose of using and enjoying the benefits of the Services as provided by the Company in accordance with these Terms.

In particular, as a User, you agree not to:

Use the Services or any content contained in the Services for commercial purposes without our written consent, other than those that you as a User seek in any case;
Copy, modify, transmit, create derivative works of, use in any way any copyrighted material, image, trademark, trade name, logo, or any intellectual property or proprietary product made accessible through the Services without the written consent of the Company
You express or imply that any statement you make has the approval of the Company
Use the Services in a manner that may interfere with, disrupt or adversely affect the Services or the servers or networks connected to the Services
Upload viruses or harmful code or in any way compromise the security of the Services
Use any part of the Services as your own without the Company’s permission
Use meta tags or code or other devices referring to the Company or the Services (or any trademark, trade name, logo or slogan of the Company) to direct any person to another website for any purpose
Modify, adapt, sublicense, translate, sell, reverse engineer, decode, decompile or disassemble in any way any portion of the Services or induce others to do so
Test the vulnerability of our Services or any of our systems or networks
Encourage or promote any action that violates these Terms
We may investigate and take any lawful action to address illegal and/or unauthorized use of our Services, including deleting your account and prohibiting you from creating a new account.

The application we provide may automatically download and install upgrades and new features.

1.6 Rights You grant to the Company
By creating an account, you grant the Company a worldwide, transferable, assignable, royalty-free right and license to host, store, use, copy, display, reproduce, edit, adapt, publish, modify and distribute information to which you provide us with access and any other information you post, display or make available in any way on the Platform or transmit to other Users (“Content“). The Company’s license to your Content will be non-exclusive, excluding derivative works created using our Services.
Permission to your Content does not affect your rights as set forth in applicable law (for example, privacy legislation to the extent that any Content contains personal information as defined in the relevant legislation). The license is limited to the purpose of operating, developing, providing and improving the Services and researching and developing new ones. You agree that any Content you post or authorize us to post may be potentially accessible by other Users of your condominium.
You agree that all information you provide when creating your account for yourself or for your condominium (if you are a Manager) is accurate and true and you have the right to post the Content on the Platform and provide us with the above permission.
You agree that you are responsible for any photos you share with the Company and that are products of your intellectual property and in any case do not infringe the rights of third parties. The Company accepts no liability in respect of the content of the above photographs or in respect of any matter arising in relation to such photographs. Furthermore, the user undertakes to cover any damage (including any costs – legal or otherwise) that the Company may incur from third party claims related to the display of these photos.
You understand and agree that we may screen or review any Content you post as part of the Services. We may delete any Content, in whole or in part, that in our sole discretion violates these Terms or may damage the Company’s reputation.
When you contact our customer service representatives, you agree to show respect and courtesy. If we believe that your behavior towards our representatives or other employees is aggressive or threatening, we reserve the right to automatically delete your account and prohibit the creation of a new one.
You agree that we or our partners may display advertisements on the Platform.
We may access, store and share information about your account and the Content in accordance with the law or in good faith that such access, storage or sharing satisfies a legitimate interest, including (i) complying with a legal process, (ii) enforcing the Terms, (iii) responding to claims of infringement of third party rights by the Content, (iv) responding to customer service requests, (v) protecting the rights, property or personal safety of the Company or others,
1.7 Your interaction with other Users
We always strive to provide a respectful experience for all Users. We are not responsible for the conduct of any User on or off the Platform. You agree to behave with care, courtesy and diligence in all your interactions with other Users.
You are solely responsible for your interactions with other Users. You understand that the Company cannot perform proactive background checks on all Platform Users.
If you believe that any User is behaving in a potentially harmful and/or aggressive and/or illegal and/or inappropriate and/or unethical manner towards you or other Users or part or all of the community you must notify us immediately, cease communication with that User and make a copy of the evidence or conversation supporting your allegations.
The Company reserves the right to delete a User’s account if that User engages in harmful, aggressive, illegal, inappropriate or unethical conduct.
1.8 Billys Community rules
By using the Company’s Services, you agree that you will not:

Use the Platform for any purpose that is unlawful or prohibited by these Terms
Use the Platform for any harmful purpose
Use the Platform to harm the Company
Send unsolicited messages, solicit money or defraud a User
Impersonate any person – natural or legal – or post any images of another person or property of another person without their permission
Harass, stalk, blackmail, intimidate, assault, threaten, abuse or insult any person
Post any Content that infringes or violates the rights of any person, including rights of ownership, publicity, privacy, intellectual property or any contractual right
Post Content that is hate speech and/or threatening
Post any Content that incites violence
Post any Content that promotes racism, discrimination, hatred or physical harm of any kind against any group or individual
Solicit passwords for any purpose or personal information that may identify a person for commercial or illegal purposes from other Users or disseminate another person’s personal information with or without their permission
Use another User’s account for your own purposes or maintain more than one account
Create another account if we have already deleted your account, unless you have our permission.
Although the Company reserves the right to review and remove Content that violates these Terms, such Content is the sole responsibility of the User who posts it and the Company cannot guarantee that all Content will comply with these Terms. If you become aware that any Content violates these Terms, please notify us.

1.9 Feedback
You agree that any suggestions, ideas, reviews or other information or material relating to the Platform (“Feedback”), whether sent to us by e-mail (support@billys.gr) or through the Platform or otherwise, are non-confidential and will be the property of the Company. We will be free to use and disseminate such Proposals for any purpose, commercial or otherwise, without acknowledging or compensating anyone who is in any way involved in them. We love to read Users’ opinions, but please do not share your Suggestions with us if you intend to be paid or want to continue to have ownership of them.

1.10 Reports
If a Platform User believes that any Content on the Platform violates these Terms, is illegal or misleading, he or she must contact us directly by email (support@billys.gr) or use the appropriate means available on the Platform to report the incident to us. No person may mislead other persons intentionally or unintentionally or interfere with the operation of the Platform and the provision of the Services by the Company.

1.11 Third-party services
The Platform may include advertisements and offers from third parties and links to other websites and resources, as well as social media redirection buttons. The Company is not responsible for the availability (or unavailability) of these third party websites and resources. If you choose to interact with third parties presented through the Services, the terms of those parties will apply to your relationship with them. The Company is not responsible for the terms and actions of third parties.

1.12 Revision of Services
We always seek to improve the Service we have developed to provide you with full functionality. This means that We may add new elements in our Service or improvements at times or erase others. If these changes do not significantly impact Your rights or obligations We may not inform You. Moreover, it may be necessary for Us to stop Our Service permanently or temporarily. We will promptly inform You in this case%2