Head of Sales Operations
Who we are ⚡:
Billys is a proptech startup, aspiring to empower tenants to take control of their buildings and enable them to live together harmoniously, while saving time, cost, and effort. We are well funded, backed by some of the best entrepreneurs and investors in Greece and beyond. We use technology to simplify the administrative, operational and financial processes for each tenant of each building community in the world. We have a clear roadmap and we are currently assembling the core team that will assist in enhancing and expanding our innovative solution. We believe that teamwork is the key to success. We move quickly, and we create opportunities to learn about a wide array of topics. If you want to work in an entrepreneurial and dynamic environment and deliver actual value, come and join us.
We’re looking for 🧙♂️ :
As we are expanding in more countries we are looking for a Head of Sales Operations to join our team and lead our Sales and Customer Success teams in Greece and Cyprus. The ideal candidate has experience in sales, leading teams in a similar role, and is passionate about providing an excellent experience across customer lifecycle.
What you‘ll do 🎯:
- Lead sales forecasting, strategic planning, and budgeting processes
- Oversee day to day operations of the Sales and Customer Success reps, provide guidance and remove roadblocks as needed
- Monitor performance of Sales in terms of conversion from prospect and freemium to paying customers and implement improvement initiatives
- Design and implement processes for lead generation from partners in cooperation with Marketing
- Forge and manage relationships with key accounts
- Design end-to-end customer journeys from initial sale and onboarding to upselling, cross-selling and support of customer inquiries
- Define needs in tools for company representatives, assess potential solutions and implement selected tools
- Design, implement, track and enhance business support processes
- Provide feedback to Marketing and Product for customer needs and assist in product roadmap prioritization
You have 🥇:
- 2-3 years of experience in relevant sales management roles
- Strong leadership skills to evaluate team performance and provide training and coaching when necessary
- Excellent communication skills for effective verbal and written communications
- Advanced analytical and problem-solving skills to identify opportunities and develop and implement new strategies
- Financial skills and business acumen to understand sales profitability and opportunities
- Research and reporting skills to analyse sales data and consumer trends to create sales forecasts
- Advanced technology skills to utilise CRM, spreadsheets and database software tools in daily tasks
Nice to have 🌟:
- Experience working in high-growth startups
- Experience in relevant industries e.g. Real Estate, Building Management, Property Management
- Experience with Pipedrive CRM is a plus
We offer 🍩 :
- Competitive salary package
- A transparent and entrepreneurial environment
- Personal development budget to spend on books, courses, etc
- Company sponsored team-bonding events
- Flexible hybrid/remote working
- A chance for everyone to be creative and pitch new ideas
- Latest tech gear, Apple or Windows
- Great office spaces in the center of Athens
- Company insurance plan